Shipping Policies

Continental USA Customers

 

Please note that these shipping times are in addition to the processing times listed. We always try to process orders with expedited shipping (USPS Express, UPS 3 day Select, UPS 2nd Day Air, and all UPS Next Day Air) services within 2 business days. If you need your package sooner, please just let us know when you place your order and we will do our best to accommodate you.

 

UPS does not ship to PO Boxes. If you provide a PO Box for delivery and select a UPS option, your order will be delayed.

 

 

 

  Shipping Service Processing Time Days in Transit*** Delivery Time Tracking Available
USPS Priority Mail 3-6 Days 2-3 Days With Daily Mail Yes
USPS Express Mail** 1-3 Days* 1-2 Days With Daily Mail Yes

UPS Ground 3-6 Days Click for Map During normal Business Hours Yes
UPS 3 Day Select** 1-3 Days* 3 Days During normal Business Hours Yes
UPS 2nd Day Air** 1-3 Days* 2 Days During normal Business Hours Yes
UPS Next Day Air Saver** 1-3 Days* 1 Day By the End of Day Yes
UPS Next Day Air** 1-3 Days* 1 Day During normal Business Hours Yes
UPS Next Day Early AM** 1-3 Days* 1 Day Usually before Noon Yes

 

 

 

 

 

* Orders with Expedited Shipping Services are usually shipped in 2 business days.
** These services are not available in all areas.
*** Days in Transit lists business days, not calendar days

 

 

HI & AK Customers

 

Please note that our Free Shipping offer is not valid for shipments to HI or AK

 

We only offer USPS Priority Mail to Hawaii and Alaska. If you select Parcel Post your order will be delayed while we contact you to authorize additional funds for Priority Mail.

 

 

APO, FPO and DPO Customers

 

Please note that our Free Shipping offer is not valid for APO, FPO and DPO shipments. If your order defaults to Free Shipping, we will contact you with shipping costs for Priority Mail. Please make sure you provide us with a valid email address or phone number; we will not be able to process your order without one.

 

We only offer USPS Priority mail at this time. If you select Parcel Post your order will be delayed while we contact you to authorize additional funds for Priority Mail. 

 

To ensure delivery of your order, please check your local weight and size restrictions before you place your order.

 

 

International Customers

 

IMPORTANT: We have a $100 maximum (including shipping) for all first-time international orders. If you place an order over $100, you will be contacted with options, or your order may be canceled. Once we have established a business relationship  you may place larger orders. We reserve the right to cancel any order that violates this policy.

 

USPS
Priority Mail International
Express Mail International
UPS (not available to all areas)
Standard to Canada*

 

In rare cases domestic US shipping options will appear, choosing these domestic shipping options on your order will result in a delay in its processing.

 

Many countries have customs regulations that apply to our products. It is your responsibility to check UPS.com or USPS.com to see if your package will be allowed in. Unfortunately, we cannot guarantee international delivery - if a package is returned as undeliverable, you will be responsible for all applicable shipping charges. We will not refund shipping costs for packages returned at customs.

 

Most of our packages will require duties and taxes to be paid at the time of delivery. These fees must be paid by the recipient and we cannot determine what these duties will be before shipping.

 

*UPS Standard to Canada is a cost-effective method of obtaining quick and guaranteed delivery to Canada. Be aware, however, that it will result in a brokerage fee that will be payable by the recipient at the time of delivery. This is in addition to Customs Fees. We cannot refund shipping costs on orders that are returned due to non payment of Brokerage Fees and Customs Fees.