Customer service - contact us.

Welcome to our Customer Service area --  the way customer service is supposed to be.  If we ever fail to satisfy you the first time around, rest assured we will do everything possible to make it right.



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Natural Grocers Customer Service - We'll make it right!Just like your unique nutritional needs, we expect you to have customer service needs that require a good listener's ear and a quick, positive resolution.  On this page you will find online tools to get you to the help you need fast. We have the answers to frequently asked questions, as well as links to various forms that you may submit to exactly the right people here (without a pesky automated phone tree!). 



Ever hopeful, we have included many "happy" links where you can report a good experience, a good employee, a good idea -- or give us a heads up on a potential problem.  Please don't hesitate to take us to task when we come up short.  Keeping your trust -- and your business -- over the long run is very important to us.  If you prefer the phone, feel free to call your local store or the Home Office directly at 877 986-4600 during business hours.


To update your address, or  remove or add your name to the Natural Grocers Health Hotline subscriber list, please use our Heath Hotline Subscription Change Form. 




We also have a special section dedicated to our other in-store services