Turkey FAQs

Please visit the store for where you placed your order and our crew would be happy to help with a refund.

In addition to our always affordable prices, {N}power members, who reserve their turkey in-store using their {N}power phone number or online using their {N}power email address by October 31st will receive a $5 {N}power reward valid 11/16/2023 – 11/22/2023.

Because we have the highest quality turkeys in town! That’s why we partner with Mary’s, a family-run company, just like us, to provide you with the most delicious, wholesome turkeys. Mary’s emphasizes quality over quantity and prioritizes animal welfare over everything else. Their turkeys are fed a nutritious diet, free from animal by-products, antibiotics, arsenic-based growth promoters, and GMOs. Furthermore, they are not pumped full of other sly additives after harvest (trust us there are lots). They spend ample time outdoors roaming in areas four times the size of areas provided by the average commercial turkey ranch. When you buy a turkey from us, you’re getting the best quality, and you’re getting it from real people— the kind who could be your next-door neighbor. This is food you can trace every step of the way, from the ranch to your table.

Estimate between 1-2 pounds per person to ensure you have plenty of turkey for dinner as well as leftovers.

No. But, by allowing pre-orders this ensures that the size you need is the size you get without having to scramble at the last minute to find the right size for your Thanksgiving dinner. If your plans for T-Day are not solidified yet, don’t panic, we generally have turkeys available up to the day before. Please call your store to check on availability, as our turkeys are so popular, we may run out.

We’re glad you asked! Mary’s is part of a small group of farmers helping to preserve descendants of the original American turkey, the turkey that our forefathers knew and cherished. This Heritage turkey can wander, fly, and breed naturally, just like their turkey ancestors, resulting in an uncommonly delicious turkey, full of succulent, juicy meat; and because they are naturally well proportioned, they have a larger quantity of flavorful dark meat. Consider yourself a foodie? Then this bird’s for you!

They are fresh. Our Mary’s turkeys are deep chilled for freshness, never frozen (only the outer part will be hard), so you don’t have to spend days thawing. The advantage of deep chilling to 28°F at Mary’s in-house facility is that it preserves our fresh turkeys long enough to make it safely to your shopping cart, but still easily thawed and ready to cook.

Pick up your turkey 5-7 days before you plan to cook it. The 5-7 range is ideal because home refrigerators are much warmer than in-store refrigerators. It is not recommended to wait until the day before Thanksgiving to pick up turkey. 

Yes! Whether you’re looking for free-range, organic, or Heritage, all the turkeys we sell are non-GMO and free range. They are never given antibiotics or other growth-promoting drugs, are never fed animal by-products and are provided with plenty of space, both inside and out, to range, get some sun, dust bathe, hunt for bugs, and get their turkey on. In addition to all these great things, our organic turkeys are fed only organic feed, which is naturally non-GMO, free from synthetic pesticide residues, and grown without the use of chemical fertilizers.

If you’re ordering 5 or less turkeys, go ahead and place your order online or make your reservation at any Natural Grocers location. If you would like to pre-order more than 5 turkeys, please contact our turkey customer service line at (303) 226-1434 (lines are open M–F 9am – 4pm MT).

At most of our locations, turkeys will be ready for pickup starting the week before Thanksgiving. As Thanksgiving gets closer, you can check the current status at the store where you reserved your turkey on our Turkey Info page. You can also contact your local Natural Grocers® for more details about exact pickup dates.

Turkeys are distributed on a first-come, first-served basis. If you need a specific weight within the size range that you have selected, please come in early once the turkey pickup process begins at the store where you ordered your turkey.